Frequently Asked Questions

Q: Are your product descriptions accurate?

A: For the most part, no.

Q: How long does it take to process my order?

A: It takes about 2-7 business days to process your order. Then you should add shipping times on top of that.

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Q: How can I submit a t-shirt design for the Fan Design of the Season?

A: Use this form to pitch us your t-shirt design! For any additional questions feel free to reach out to [email protected]. Designs should be in vector format and at least 300 dpi.

Q: What does it mean if a product is "Packaged and shipped from the HG⚡LA studio, with love"?

A: Particular products, such as stickers, S'well bottles, 5-panel hats, and certain t-shirts are packaged and shipped right in our HG⚡LA studio. With every package comes a personalized handwritten note that's been smooch'd. 

Q: I have another question that wasn't answered!

A: Drop us a line at [email protected].